For your reference and convenience, please be guided by the following information:
The housekeeper and the caretaker/gardener/pool guy are there for you between 8:00 and 16:00. Security is assured by a relay of two guards, 24/7.
Each bedroom and the entry hallway is equipped with a wall-mounted panic button. There is one mobile panic button. The perimeter of the property is equipped with CCTV.
Every effort has been made to keep you comfortable and safe. However, we ask you to make sure young children under 12 have adequate supervision, lest they inadvertently injure themselves or damage the property
Check-in is at 15:00 & check-out is at 10:00
Linen Change: In our effort to do our bit for the environment, bed and bathroom linen is changed every 3 days. However, in case of undeniable necessity, this can be altered.
Laundry Times: Housekeeping can do a wash every 3 days for your private needs, the first load free of charge and thereafter, at a cost of Ksh 500/load.
Cleaning Times: Please inform housekeeping when and where you would like them to start cleaning, so as not to disturb you.
Parking instructions: You have available the garage for parking one car and a driveway for parking 2 cars. One of the 8 surveillance cameras is positioned overlooking the driveway for security purposes. An Apple Air-tag is available to place in a car parked in the driveway for the duration of your of stay at SeaRender – This must be returned together with the house keys on departure.
Guidelines: You will be given an inventory list and as well as our helpful information booklet which includes house rules and pool rules for your own safety.
Take time out to check the inventory. By signing you acknowledge that you have done so and have found/not found discrepancies. Inform the staff in case of any queries.
A $30 (Ksh4,000) absolutely refundable cash deposit is required on arrival. A cash refund at checkout will follow an in-situ inspection of the property.
Please take extra care of your keys and Apple air-tags. Lost keys and air-tags incur a replacement fee.
No smoking in the home! No drug use on the property!!!
Pool Opening Times: The pool is always open for swimming except during periods of chemical treatment and maintenance.
Wi-Fi name & password: details will be given on-site
Taxis and Tuktuks: We provide a list of drivers that are reliable and safe.
Chef-on-demand: We provide contacts for professional chefs.
Points of interest/help around the neighbourhood:
- Diani Beach Hospital: Open 24/7, Tel: 0700 999999
- Tourist Attraction: Konga Mosque beach + river area… Sunset… it’s about an 10-minute walk away, north. A more complete list of recreational activities available at SeaRender.
- Grocery Store/ Pharmacy: Carrefour Supermarket & pharmacy, are the closest and most convenient and are located about 30 minutes straight down the street, at the junction that takes you to downtown Ukunda.
- Restaurant: Have a taste of a local restaurant in the environs that’s ready to serve you! Doublefifteen (African/Mexican )– It’s about 2-3 minutes down the road; Shan-E-Panjab Indian restaurant, Leonardo’s (Italian) and the Chinese Diani Restaurant are about 20-25-minutes walk, all southbound. Northbound, 10-minutes away, there is The Estuary Beach Lounge, at the Kongo river
*** *** ***
Please don’t hesitate to reach out for any concerns or inquiries via the email, contactme@villa-searender.com